Last updated: November 12, 2026
This Privacy Policy describes how CloudGavel LLC (“CloudGavel,” “we,” “us,” or “our”), a Tyler Technologies, Inc. company, collects, uses, and protects information when you visit cloudgavel.com or use the CloudGavel electronic warrant mobile and web applications (together, the “Services”).
Types of Information We Collect
The information we gather is either information you voluntarily supply (for example, your name, agency, title, e-mail address, telephone number, or login credentials) when you register for an account, request a demonstration, contact us, or initiate transactions in the Services; or information gathered on usage patterns and preferences as visitors navigate our web site, use our applications, or read our e-mail communications.
Documents and data that authorized agency users, judges, and court personnel enter or upload into CloudGavel in the course of preparing, reviewing, signing, and serving warrants and related legal documents (“Customer Data”) are owned and controlled by the participating agency or court. We process Customer Data only to provide the Services on their behalf and do not sell it or use it for advertising.
Mobile Application Information
When you use the CloudGavel mobile app, we may collect limited device and app information, such as device type, operating system version, app version, identifiers used for authentication and security, and diagnostic or crash information. This information is used to authenticate users, secure the Services, troubleshoot problems, and improve app performance. The app requests only the device permissions necessary for its features, and you may manage these permissions in your device settings.
Cookies
To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a “cookie,” to assign each visitor a unique, random number that resides on your computer. The cookie does not identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won’t know who you are, even if we assign a cookie to your computer, as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service; for example, to track the pages and features on our web site visited by our users and how often, so that we can build a better web site. You may configure your browser to refuse cookies, though some features may not work as intended.
Browser Level Information and IP Addresses
Our web server automatically collects limited information about your computer configuration when you visit our web site, including the type of browser you use, the operating system you are running, the resolution of your computer monitor, the web site that referred you, and your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data such as the web pages you want to view can be transmitted to you. We use IP address information for systems administration, security, and trouble-shooting purposes.
How We Use Information
- To provide, operate, maintain, and support the Services;
- To authenticate users and protect the security and integrity of the Services, including audit logging for legal and compliance purposes;
- To respond to your inquiries and requests;
- To communicate service updates and, where permitted, news about CloudGavel (you may opt out at any time); and
- To comply with legal obligations.
Tyler Technologies Privacy Statement
CloudGavel is part of Tyler Technologies, Inc. (“Tyler”). Tyler’s enterprise Privacy Statement also applies to personal data processed in connection with the Services and describes the rights and choices available to individuals, including how Tyler acts as a data processor on behalf of its government clients. Where this Privacy Policy and the Tyler Privacy Statement differ, the Tyler Privacy Statement controls.
Security
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or alteration. CloudGavel has achieved SOC 2 Type 2 compliance. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Other Disclosures
We do not sell personal information. We may occasionally release information about our visitors and users when release is appropriate to comply with law or legal process, to protect the rights, property, or safety of visitors to our sites, the public, our customers, or our government and its employees, agents, partners, and affiliates, or to service providers who assist us in operating the Services under confidentiality obligations.
Please keep in mind that public areas of our web site are public spaces, so don’t post anything that you don’t want the world to see. Credit card numbers, product keys, and other confidential information, including anything covered under a non-disclosure agreement (NDA), should not be posted to any blogs, discussions, or other public areas.
Data Retention
We retain personal information for as long as needed to provide the Services and meet our contractual, legal, and audit obligations. Retention of Customer Data is governed by the agreement with the participating agency or court and applicable records-retention law.
Children’s Privacy
The Services are intended for law enforcement, judicial, and other government professionals and are not directed to children under 13. We do not knowingly collect personal information from children.
Your Choices and Requests
To request access to, correction of, or deletion of your account information, or to opt out of communications, contact us using the details below. Requests relating to Customer Data should be directed to your agency or court, which controls that data.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised, and continued use of the Services after a change means you accept the updated policy.
Terms and Conditions
General
The purpose of our interactive modules is to obtain suggestions, ideas, and feedback to benefit our community. Please avoid personal attacks, slurs, and profanity in your interactions. Please make sure that your postings are relevant to the subject at hand. Impersonating a government employee or another user is not allowed. We do not allow behavior or content related to illegal activities. Do not post or promote any materials that could SPAM, harm, or disrupt another user’s computer.
You may not link to any sites that violate the terms and conditions above. We reserve the right to ban any participant at any time that we feel does not comply with an appropriate code of conduct.
Disclaimers
The sites are provided on an “as is” basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, CloudGavel disclaims all warranties, including, but not limited to, the warranties of merchantability, title, non-infringement of third parties’ rights, and fitness for a particular purpose. CloudGavel makes no warranties about the accuracy, reliability, completeness, or timeliness of the sites, does not warrant that the sites will operate error-free or that the sites and their servers are free of computer viruses or other harmful mechanisms, and is not responsible for the cost of servicing or replacing equipment or data resulting from your use of the sites. Any reliance on content posted by users is at your own risk.
User Authentication
Because user authentication on the Internet is difficult, CloudGavel cannot and does not confirm that each user of public areas of the site is who they claim to be. CloudGavel is not involved in user-to-user dealings and does not control the behavior of participants on the sites.
Contact Us
Questions about this Privacy Policy, or privacy requests? Contact Tyler Technologies Privacy at privacy@tylertech.com or 1-800-257-7254 (Option 4), or write to Tyler Technologies, Inc., 5101 Tennyson Parkway, Plano, TX 75024.